Franklin & Hawkins Independent Family Funeral Directors Named Funeral Planner of the Year
Franklin & Hawkins Independent Family Funeral Directors has been voted Funeral Planner of the Year for the West Midlands and North Wales region in the annual awards run by leading funeral plan provider Golden Charter.
The Coventry firm was named the best small-sized firm in the prestigious awards which were open to Golden Charter’s network of more than 3,000 independent funeral directors.
The team at Franklin & Hawkins Independent Family Funeral Directors won the award in recognition of their dedication and commitment in providing an outstanding service to the local community.
Andy and Gary Hawkins received the award on behalf of the company from Ronnie Wayte, Chief Executive of Golden Charter. In addition to the contemporary award and framed certificate from Golden Charter, the Woodland Trust has dedicated ten trees in Franklin & Hawkins Independent Family Funeral Directors’ name at Credenhill Park Wood, Credenhill in recognition of their achievement.
Andy said: “The award recognises the hard work, dedication and professionalism ofall my colleagues.”
Ronnie Wayte, Chief Executive of Golden Charter, said: “This is the 21st year of these awards, and each year it becomes more difficult to choose a winner. Through these awards Golden Charter celebrates personal excellence and professional commitment in one of the most difficult and challenging areas of serving the public. “The team at Franklin & Hawkins Independent Family Funeral Directors has set a very high standard and we are delighted to recognise this tremendous achievement.” Customers buying pre-paid funeral plans are protected against inflation and benefit from peace of mind knowing their family will be able to pay for a funeral no matter how far into the future.
Golden Charter, which has seen its own sales rise by two thirds for the current financial year, estimates that in 2013 independent firms held around 42% of the funeral plan market with corporate providers such as Co-operative Funeralcare and Dignity accounting for the rest. Similar in structure to that of a mutual society, Golden Charter is owned by and run for the benefit of its members – independent funeral directors.
This means that all surpluses are used to support these independent funeral directors or paid to the Golden Charter Trust to the benefit of plan holders and the funeral directors.