What Our Clients Say
If you are reading this then you have been unfortunate to lose a loved one. This happened to my family in August of 2014 and we decided to use Franklin & Hawkins funeral directors. I can say to you without reservation that you have chosen a wonderful man to look after your loved one at this most difficult time.
Without doubt Andy handled what was for us a very delicate and difficult situation with the utmost sympathy, understanding and professionalism. We were made to feel welcome and we felt embraced by Andy’s natural ability to put us at ease while making difficult decisions regarding the planning of the funeral.
In order to ensure that we, as a family, received the best care and attention we could, Andy actually changed the date of my father’s funeral at our request to accommodate a family member who would otherwise have missed the funeral, Andy came back from his own holiday early to ensure that it was him who looked after us on the day and that everything would run smoothly, it was clearly apparent to me that this was of paramount importance to Andy.
During the day of my father’s funeral I felt that the attention and detail placed by Andy and his colleagues in giving my father a dignified funeral was outstanding.
You have one opportunity to say goodbye to a loved one and I am so glad that we chose Franklin Hawkins to carry this out on behalf of my dad, and that it was Andy who looked after us.
Andy, on behalf of me and the family the words thank you do not do justice to the wonderful send-off you gave my dad.
Yours Sincerely, Dave Lea